Backup and Restore Data
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Though we have included QuickZip as a simple option for you to backup your data, we strongly recommend you to consider other commercially available backup software solutions which offer more robust automation features.
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ManageMore must be closed on all machines, otherwise the backup may not work. Most backup software programs cannot copy any files that are marked open, therefore it is necessary to make sure all of the files are closed by exiting the software. The only exception to this is if you have a software that can specifically backup files while they are open.
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Q01. | How often should I backup my software?
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A01. | Generally, you should backup your ManageMore software and data on a daily basis.
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Q02. | What is the best medium to backup my software on?
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A02. | That really depends on how large your business is. Larger businesses mainly use tape backup systems, while smaller businesses can use recordable CDs, CD-RWs, or even zip disks. If you opt for any of the last three, we suggest that you keep a rotating stock of them, so that you do not backup to the same media all the time. This increases the life of the medium.
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Q03. | When would I need to restore my software?
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A03. | There are many potential reasons, but mainly this would be due to getting a critical error in ManageMore, or if you had a power loss. The best advice, however, is to talk to a Technical Support representative to see if a restore from backup is necessary.
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Q04. | Can Intellisoft help me create or restore from my backup?
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A04. | Due to there being so many types of backup software, and that there are basically innumerous ways these backup software programs could be run, it would be next to impossible to tell you exactly how to restore your backup. We will try to help you, but it is up to you to know what your backup software does and how it works.
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Q05. | I don't see my question here. Where else can I get information?
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A05. | Visit our website's Technical Support section.
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