Organizer
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1) | Select the Organizer menu option.
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2) | Select the View to change functional views (e.g. E-Mail, Tasks, etc.).
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3) | Use the lists, tabs and buttons to add New, Edit, View, Send, and Receive items.
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Inbox | Stores your recently received, unread mail.
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Outbox | Temporarily stores messages waiting to be sent.
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Sent Items | Stores the messages that have already been successfully sent, if the option to save messages is chosen.
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Deleted | Temporarily stores messages to delete -- similar to the Recycle Bin in Windows.
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Drafts | Stores messages that are waiting to be sent. Messages in this folder can be opened later and edited before sending.
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You may also right click on any message and utilize any of the functions above. You may also use drag-and-drop methods to move messages around between folders, as well as using Ctrl+Click to highlight multiple messages for dragging to the same folder.
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All | Show all tasks assigned to the selected employee
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Incomplete | Show incomplete tasks assigned to the selected employee.
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Single Day | Show tasks for the selected employee which are due on the date selected.
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Entered By | Show tasks which were entered by the selected employee.
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Q01. | How do I create Mail Groups so that messages can be shared by employees?
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A01. | On the e-mail address setup screen, choose the option that E-Mail messages sent to this address are shared by multiple employees. This will create a Mail Group for the address. This address can be assigned to multiple employees, each of which will belong to the Mail Group created.
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Q02. | How do I activate e-mail for a particular employee/user?
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A02. | On the Employee screen, choose the E-Mail tab. Check the option for receiving internal mail, and/or the options for sending mail to customers, prospects, employees and vendors. Click the e-mail accounts button to assign addresses to send and receive external e-mail.
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Q03. | How can I restrict an employee to view only one department's tasks?
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A03. | In the Security Administrator, lock the department filter, but not the employee filter. The user will be able to change the employee to view, but only within the user's department.
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Q04. | How can I delete more than one message at a time?
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A04. | Select User Folders, and click the Purge button to remove messages from a desired folder. This will permanently delete the messages.
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Q05. | I am highlighted on a group e-mail message, but it does not get marked as read. Why not?
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A05. | Group messages must be specifically opened, or marked as read by <right clicking> the message and choosing the Mark as Read option. This option can be locked with the Security Administrator so that only a supervisor can mark messages once complete. The initials of the user who opened or responded to the e-mail will be saved in the e-mail list.
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Q06. | I don't see my question here. Where else can I get information?
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A06. | Visit our website's Technical Support section.
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