Payment Methods
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Cash Drawer | Payments of this method are automatically grouped by location and/or employee for deposit purposes. This method is normally used by retail companies.
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Delayed Group | Payments of this method are selected by the user to group for deposit purposes. This method is used when payments are grouped together for one deposit.
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Direct To GL | Payments of this method are posted directly to the general ledger after creation, using the GL account provided. This method is used when payments are deposited individually.
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Q01. | What are the "Refund Credit" and "Refund Applied" payment methods used for?
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A01. | These internal methods are used in conjunction with refunds which are applied to customer accounts. A Refund Credit (negative) payment is always posted to offset the refund itself. In addition, if the refund is applied to the account, a Refund Applied (positive) payment record is also recorded for the amount applied.
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Q02. | Can I delete the payment methods provided and add my own?
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A02. | If the payment method has already been used, we recommend that you mark the method as "Inactive." Certain internal payment methods cannot be deleted. However, all other methods can be deleted, and you can add your own.
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Q03. | Can the program process credit card payments without the use of a merchant terminal?
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Q04. | What is the deposit method of receiving payments?
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A04. | When this method is used, all cash and check tendered payments are grouped into cash drawers/deposits for posting to the general ledger. Otherwise, individual payments are posted using the provided debit general ledger account. In general, the deposit method of receiving payments is the more common technique used by businesses.
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Q05. | I am seeing detail in my general ledger operating account, but I should only be seeing deposits. Why am I seeing the details?
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A05. | This is most likely caused by payment methods being set to "Direct to GL" instead of "Delayed Group."
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Q06. | I don't see my question here. Where else can I get information?
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A06. | Visit our website's Technical Support section.
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