Pending Transactions

Pending Transactions

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About Pending Transactions

Pending Transactions are special transactions which are awaiting posting to a customer account. The transaction will be posted the next time the customer is selected for the statement process. Pending transactions are usually a result of some industry-related feature (e.g. prorated services) during the middle of a billing cycle.

In this Topic
   Field by Field Help - Pending Transaction screen
   Q & A - Pending Transactions

Related Topics
   2.7   How to Use Lists
   7.7   Statement Processing

Field by Field Help - Pending Transaction screen

Fields

Account Number
Displays the account number of the customer to which this transaction is pending.

Location
Displays the location of the pending transaction.

SKU
Displays the SKU item number that is being used in the pending transaction.

Description
Displays the description of the SKU being used in the pending transaction.

Invoice Date
Displays the date on which this pending transaction was created.

Start Date
Displays the start date used for calculating the amount of the pending transaction.

End Date
Displays the end date used for calculating the amount of the pending transaction.

Sub-Total
Displays the subtotal amount of the transaction prior to any taxes being applied.

Q & A - Pending Transactions

Q01.	Where do these pending transactions come from?

A01.	Pending transactions are usually created from service records which are activated in the middle of a billing cycle.

Q02.   Can pending transactions be modified before they are posted to the customer's account?
A02.   No. Since these transactions were created by another process, they cannot be edited in any way. They can still be deleted, however.

Q03.   I don't see my question here. Where else can I get information?
A03.   Visit our website's Technical Support section.



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