Users
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Before adding specific resource access to a user, consider whether similar access is granted to other users. In that case, you may consider creating a user group, and assigning the resource access to the group instead. This will dramatically simplify the process of adding new users.
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When setting a user's password for the first time, it is a good idea to set the password to a simple word and then set the expire date to yesterday. When the new user logs in for the first time, they will immediately have to change the password. The user can feel confident that their password is safe and known only by the user.
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Q01. | How do I change my password?
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A01. | While in the program, press Shift-F11 on your keyboard. You will then be prompted to enter your old password, and then your new password twice for verification.
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Q02. | Can a system administrator view a user's password?
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A02. | No. All passwords are masked (showing asterisks instead of letters) within the program. If a password is forgotten, it can then be reset by a user that has access to Security Administrator.
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A03. | Visit our website's Technical Support section.
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