Software Updates
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Updating a database may require many changes to the files and folders involved. Be sure to have a full program and database backup made prior to updating your software. For large databases, especially those which have not been updated recently, this process may be quite lengthy and should be performed overnight.
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1. | If necessary, ensure a valid internet connection.
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2. | Select the Software Updates menu option.
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3. | Click the Update Software button to begin.
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4. | Follow the instructions provided to download and install the update.
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5. | After installing the update, restart ManageMore, and select Open Company.
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6. | Your company database will automatically be updated to the new version.
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Some internet providers, such as America Online, require that you first log on to their system before selecting this option.
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Q01. | How often should I check for an update?
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A01. | Unless your technical support representative informs you otherwise, we recommend checking for software updates at least once every three months.
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Q02. | Do I have to update?
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A02. | If the version of ManageMore you currently have satisfies what you need in business software, then no, updating is not necessary. However, ManageMore is being constantly updated with new, more powerful features that make day-to-day operations easier and quicker to complete. We recommend you periodically read the new features list to determine if a software update is necessary.
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Q03. | Can I just find out what is new in ManageMore without updating?
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A03. | You can always find out what the latest updates to ManageMore are by visiting our update web page: http://www.managemore.com/newfeatures
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Q04. | If I don't like the changes that occurred after an update to persist, how can I go back to my old version without losing my data I have input since I ran the update?
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A04. | If you restore from backup, you will lose all of the data that you have put in since that backup was created. Therefore, there is no way for us to keep the data you have and downgrade the version of software. If you encounter a new change that you are not happy with, it is recommended that you restore from backup immediately.
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Q05. | I am trying to update, but I get an error that says "An error occurred during the move data process -132." What does this mean?
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A05. | This means that one or more components of the software are open as you are trying to update the software. Make sure all network workstations have closed ManageMore, and if the problem persists, reboot your server.
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Q06. | I don't see my question here. Where else can I get information?
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A06. | Visit our website's Technical Support section.
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